Contact Us

Customer Service

Email: service@voqzyner.com
Phone: +86 020-84999288; +86 020-87300569
Hours: Monday–Friday, 08:30–17:30, China Standard Time (UTC+8).

Messages received outside these hours will be reviewed during customer service hours.

Help With an Order

Include your order number and the email address used at checkout. For damaged, defective, or incorrect items, include a description and clear photographs of the product and packaging.

For product questions, provide the product name and the dimensions, materials, or features you would like to confirm. Do not send complete payment-card details or account passwords by email.

Before Sending a Return

The registered company address is not automatically a return receiving address. Contact customer service for the correct instructions before mailing an item.